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Customer Contact Centre (CCC)

1800 323 0100 (Local)

+603 9145 1388 (Overseas) 

You can also drop us an email with your general enquiries and contact number for our customer service agents to respond within 3 - 5 working days. 

You can also drop us an email with your Reflex enquiries and contact number for our customer service agents to respond within 3 - 5 working days. 

Mobile Banking

800 601 1742 (Local)

+603 9145 1388 (Overseas)

Contact us at this line should you have any queries regarding our Mobile Banking or any technical issues. Let our friendly staff assist you in your troubleshooting needs.

Reporting of lost ATM cards


(65) 6289-1668

This number will be discontinued from 1 September 2021. Please call 1800 323 0100 to report lost ATM cards. 

Audit Confirmation Requests

For audit confirmation requests, please submit your request on official company letterhead and mail to:

Accounts Services Centre

RHB Bank Berhad

1 Yio Chu Kang Road

Singapore 545506

We Value Your Feedback

Your feedback is important to us. We are committed to ensuring our products and services meet your expectations, and to serving you - and all our customers - better. In managing your feedback, we have put in place procedures that are effective and transparent to ensure prompt handling of your feedback.

For complaints on financial advisory services, please be assured that an independent unit will handle the complaint in an objective and fair manner. 


RHB Customer Experience 

RHB Customer Experience is an independent unit set up within the Bank to assist in facilitating complaint resolution/management between customers and the relevant departments in the Bank. You may contact us at:

Customer Experience Unit
RHB Bank Berhad


  • Upon receipt of your feedback, an email acknowledgement will be provided to you within 2 business days. 
  • Our officers may reach out to you to gather more information related to your feedback. 
  • We will keep you informed of the investigation status within 20 business days from the receipt of your feedback. 
  • In the event more time is required for the investigation, we will keep you updated on the progress of the investigation. 
  • The Bank's final investigation outcome, including any actions that will be taken, will be provided in a written response to you. 
  • If despite our best efforts, you believe that we have not addressed your concerns, you may seek assistance from the Financial Industry Disputes Resolution Centre ("FIDReC"): 

             36 Robinson Road, #15-01 City House, Singapore 068877

             Telephone no.: 6327 8878 | Email:

             More information is available on

Employee Screening and Reference Checks

For employee screening information, please email to